Technical Help
Help topics:
How to register
Searching for items
Placing an order
How to download
Browser compatibility
Printing pages
How to register
Please complete the registration form to obtain a username and password to access all the functions of the site.
Requests will take up to one business day to process. If you require urgent registration please call Brand Victoria on +61 3 9653 9877.
Searching for items
Use the Search box to define the specific details of your search. You can use several words in the same search. The search engine is not case sensitive so it does not matter if you use uppercase or lowercase, or both.
Alternately you can search for a specific item, like brandmarks or templates, in the relevant search menu. All files are available in four convenient formats according to the intended use. These are:
Your search results will be displayed as small thumbnails. By default the display will show 15 images per page but you can alter this by selecting 10, 30 or 60 from the search display menu in the top right corner.
You can also choose larger thumbnails by selecting "Large" in the search display menu.
Beneath each thumbnail are two icons:
links to the Information page about the item
will add the item to your basket
Shopping Basket
The Shopping Basket contains a summary of the items you have selected to download. You can add or remove an item from your Shopping Basket at any time.
Adding items to the Shopping Basket
If you would like to download an item you must add it to your Shopping Basket. You can do this directly from the "Search Results" page or from the "Image Detail" page.
clicking on this icon will add the item to your basket
When adding items to your shopping basket please select the delivery format you require. To continue with your order please click on 'Proceed with order'.
Placing an Order
This page contains a summary of the items you have selected for download. Please enter your project details in the fields provided and read the Brand Victoria Terms and Conditions. You must agree to the Terms and Conditions before proceeding with your order.
Once your order is submitted you will be notified by email if your request has been approved, and given a web address link that will take you to a page where you can resume your order
Cookies
Cookies are small amounts of information stored on your computer by Internet sites you visit.
You must choose to accept the cookie when prompted, in order to log in to this site.
Please log in to the site again after changing the cookie setting.
How to setup cookies for MS Internet Explorer™
How to download
You will require special software to view the downloaded files.
The materials available to download have been converted to a digital file. In order to minimise the time it would take to download a large digital file, the images have been compressed to a JPEG format.
If you are having problems downloading please check with your administrator to see if there are download restrictions in place with your network or ISP before contacting Technical Help tech-brandvictoria@me.com.au
Using Zip, a public domain software product that uses non-lossy compression, the images are compressed so that they can be downloaded directly to your desktop in less time.
You will require software to unzip (expand) the images you have downloaded from the site. Using WinZip™ or StuffIt Expander™ you can expand the file back to its original file size. If you don't have WinZip or StuffIt Expander™ you can download the software from the Internet for free.
Click here to download WinZip™ for Windows™.
Click here to download StuffIt Expander™
How to expand a compressed file using WinZip:
Browser compatibility
This site supports the following browsers:
You can get the latest version of popular browsers here:
Click here to download Microsoft Internet Explorer 6.
Click here to download Firefox.
For all technical enquiries please email: tech-brandvictoria@me.com.au
Printing pages
If your printer clips the side of the page when printing from this site (eg lightboxes) try one of the following:
* in Page Set Up, set margins to zero or the smallest size allowed
* in Page Set Up, choose landscape instead of portrait
* in Page Set Up, choose "shrink to fit" if that option is available. or, if the above techniques do not help,
* copy the web page (Control-A then Control-C) and paste it (Control-V) into Outlook or Outlook Express, Save the email and Print the email.
How to register
Searching for items
Placing an order
How to download
Browser compatibility
Printing pages
How to register
Please complete the registration form to obtain a username and password to access all the functions of the site.
Requests will take up to one business day to process. If you require urgent registration please call Brand Victoria on +61 3 9653 9877.
Searching for items
Use the Search box to define the specific details of your search. You can use several words in the same search. The search engine is not case sensitive so it does not matter if you use uppercase or lowercase, or both.
Alternately you can search for a specific item, like brandmarks or templates, in the relevant search menu. All files are available in four convenient formats according to the intended use. These are:
- Brochures and printed products
- Websites
- Word
- Powerpoint
Your search results will be displayed as small thumbnails. By default the display will show 15 images per page but you can alter this by selecting 10, 30 or 60 from the search display menu in the top right corner.
You can also choose larger thumbnails by selecting "Large" in the search display menu.
Beneath each thumbnail are two icons:
links to the Information page about the item will add the item to your basketShopping Basket
The Shopping Basket contains a summary of the items you have selected to download. You can add or remove an item from your Shopping Basket at any time.
Adding items to the Shopping Basket
If you would like to download an item you must add it to your Shopping Basket. You can do this directly from the "Search Results" page or from the "Image Detail" page.
clicking on this icon will add the item to your basketWhen adding items to your shopping basket please select the delivery format you require. To continue with your order please click on 'Proceed with order'.
Placing an Order
This page contains a summary of the items you have selected for download. Please enter your project details in the fields provided and read the Brand Victoria Terms and Conditions. You must agree to the Terms and Conditions before proceeding with your order.
Once your order is submitted you will be notified by email if your request has been approved, and given a web address link that will take you to a page where you can resume your order
Cookies
Cookies are small amounts of information stored on your computer by Internet sites you visit.
You must choose to accept the cookie when prompted, in order to log in to this site.
Please log in to the site again after changing the cookie setting.
How to setup cookies for MS Internet Explorer™
- Go to Tools -> Internet Options -> Privacy -> Advanced
- Choose "Override automatic cookie handling"
- Choose "Prompt" for First-party Cookies
- Choose "Prompt" for Third-party Cookies
How to download
You will require special software to view the downloaded files.
The materials available to download have been converted to a digital file. In order to minimise the time it would take to download a large digital file, the images have been compressed to a JPEG format.
If you are having problems downloading please check with your administrator to see if there are download restrictions in place with your network or ISP before contacting Technical Help tech-brandvictoria@me.com.au
Using Zip, a public domain software product that uses non-lossy compression, the images are compressed so that they can be downloaded directly to your desktop in less time.
You will require software to unzip (expand) the images you have downloaded from the site. Using WinZip™ or StuffIt Expander™ you can expand the file back to its original file size. If you don't have WinZip or StuffIt Expander™ you can download the software from the Internet for free.
Click here to download WinZip™ for Windows™.
Click here to download StuffIt Expander™
How to expand a compressed file using WinZip:
- Click the 'Download image' button
- When the dialog box appears select "SAVE". DO NOT select "open".
- Locate the file on your hard drive and double click it.
- A WinZip window will appear. Click 'I agree'
- Highlight (one click only) the image file and select 'Extract' from the top menu bar
- Select the location to store the image and click the 'Extract' button
- The expanded file will be saved to the specified location
- Click the 'Download image' button
- Save the file to your hard drive
- Launch StuffIt Expander™
- Select 'Expand' from the menu bar
- Select the .zip file and click 'Open'
- The .zip file will convert to an expanded file that you can double click to open or simply drag and drop the .zip file onto the StuffIt Expander™ icon to expand it.
Browser compatibility
This site supports the following browsers:
- Internet Explorer 6.0+ (PC only)
- Safari (Mac)
- Firefox (Mac and PC)
You can get the latest version of popular browsers here:
Click here to download Microsoft Internet Explorer 6.
Click here to download Firefox.
For all technical enquiries please email: tech-brandvictoria@me.com.au
Printing pages
If your printer clips the side of the page when printing from this site (eg lightboxes) try one of the following:
* in Page Set Up, set margins to zero or the smallest size allowed
* in Page Set Up, choose landscape instead of portrait
* in Page Set Up, choose "shrink to fit" if that option is available. or, if the above techniques do not help,
* copy the web page (Control-A then Control-C) and paste it (Control-V) into Outlook or Outlook Express, Save the email and Print the email.